Shipping FAQS

1. Why is my tracking information not updating?

   – Tracking information may take a few days to update. If there’s a prolonged lack of updates, please contact our customer support for assistance.

2. What happens if my package is lost or stolen?

   – We will try our best to support lost or stolen packages. If you suspect an issue, please let us know.

3. Do you ship internationally?

   – Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Refer to our shipping information or contact customer support for details.

4. What should I do if my order is marked as delivered, but I haven’t received it?

   – Verify the delivery address, check with neighbors, and contact the carrier. If the issue persists, reach out to our customer support for further assistance.

If you have additional questions or concerns, feel free to contact our support team at [email protected]. Thank you for your patience and understanding.